CAFM Solutions

Computer-Aided Facility Management (CAFM) — centralise your facility operations, asset data, and maintenance workflows on a single intelligent platform.

What Is CAFM?

CAFM (Computer-Aided Facility Management) is a software-driven approach to managing the built environment. It integrates people, processes, and technology to optimise the performance of facilities — from space utilisation and asset tracking to planned preventive maintenance (PPM) and compliance reporting.

Our CAFM Service Offerings

CAFM Platform Selection & Implementation — Needs assessment, vendor evaluation, system configuration, and go-live support
Asset Register & Lifecycle Management — Asset tagging, condition grading, depreciation tracking, and replacement planning
Planned Preventive Maintenance (PPM) — Schedule creation, work order automation, SLA monitoring, and compliance audit trails
Space & Occupancy Management — Floor plan integration, desk booking, utilisation analytics, and chargeback reporting
Help Desk & Reactive Maintenance — Ticketing workflows, technician dispatch, response-time tracking, and tenant communication
Energy & Utilities Integration — Meter data ingestion, consumption dashboards, anomaly alerts linked to asset events
Compliance & Statutory Inspections — Certification tracking, inspection scheduling, document management, and regulator-ready reports
KPI Dashboards & Reporting — Real-time FM performance metrics, executive summaries, and custom report exports

Key CAFM KPIs We Track

KPI	Description
PPM Compliance Rate	% of planned tasks completed on schedule
Mean Time to Repair (MTTR)	Average hours to resolve reactive work orders
Asset Uptime	% availability of critical building systems
Space Utilisation Rate	% of net usable area actively occupied
Work Order Backlog	Volume and age of open maintenance requests
SLA Adherence	% of tickets resolved within contracted response times

Sectors We Serve

Commercial Office Buildings & Corporate Campuses
Retail Malls & Mixed-Use Developments
Healthcare & Life Sciences Facilities
Data Centres & Technology Parks
Education & Government Estates
Hospitality & Residential Complexes
Industrial & Manufacturing Plants

Implementation Methodology

Discovery & Scoping — Current-state audit, stakeholder workshops, requirements mapping
Platform Design — System architecture, data model, integration blueprint (BMS, IoT, ERP, HR)
Data Migration — Asset register cleansing, floor plan digitisation, historical data import
Configuration & Testing — Workflow setup, UAT, SLA rule configuration, dashboard build
Training & Go-Live — Role-based training, hypercare support, handover documentation
Continuous Improvement — Monthly KPI reviews, system optimisation, feature roadmap alignment

Supported Platforms & Integrations

Blueberry FM is platform-agnostic and has experience implementing and integrating leading CAFM and IWMS solutions including IBM Maximo, Archibus, Planon, FSI Concept Evolution, ServiceNow FM, and custom-built platforms. Integration capabilities include BACnet, Modbus, REST APIs, and IoT sensor networks.

Frequently Asked Questions

What is the difference between CAFM and IWMS?

CAFM focuses on core facility operations — maintenance, assets, and space. IWMS (Integrated Workplace Management System) extends this to include real estate portfolio management, project management, and sustainability modules. Blueberry FM advises on the right scope based on your organisation's size and complexity.

How long does a CAFM implementation take?

A standard implementation for a single-site facility typically takes 8–16 weeks. Multi-site or enterprise rollouts may take 6–18 months depending on data complexity, integration requirements, and change management scope.

Can CAFM integrate with our BMS or IoT sensors?

Yes. We design integration layers using open protocols (BACnet, Modbus, MQTT) and REST APIs to connect your CAFM platform with Building Management Systems, IoT sensors, energy meters, and access control systems.

Do you provide ongoing CAFM support after go-live?

Yes. We offer managed support packages covering system administration, user support, data quality management, and continuous improvement reviews — available on monthly retainer or annual contract basis.

📋 Important Disclaimer

Educational Content Only: All information on this page is collected from public sources for educational purposes only. Blueberry FM does not guarantee accuracy, completeness, or timeliness.

No Professional Advice: Nothing on this page constitutes financial, legal, tax, construction, or investment advice. Consult qualified professionals before making any decisions.

Indicative Figures Only: All costs, rates, and estimates are indicative and subject to change without notice. Verify directly with contractors, banks, and relevant authorities.

Our Services: Blueberry FM provides company formation and export services on demand only. Last Updated: July 2026.